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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan and organise online learning environment for delivery of synchronous and asynchronous learning activities
   • Establish learning objectives and determine online learning activities that meet them
   • Identify individual learner characteristics to inform effective planning
   • Identify and organise required support for foundation skill, learning and technical needs within scope of own role; and make necessary reasonable adjustments and/or access specialist support where required
   • Develop or customise delivery plan for online learning activities to reflect learning theories and principles and suit learning needs
   • Access and confirm technical requirements for online learning environment according to organisational policies and procedures
   • Access and confirm communication channels and online learning resources and materials are suitable for learner
2. Introduce and establish online learning
   • Introduce learner to online learning environment and discuss and clarify learning objectives and protocols
   • Establish online relationship with learner and confirm learner access to and engagement with online environment, delivery strategies and communication methods, and scheduled synchronous learning events
   • Identify and establish practices and methods that provide a safe and inclusive environment for learners undertaking online learning activities
3. Facilitate online learning
   • Use digital tools and communication channels to facilitate learning according to delivery plan and learner needs
   • Select and use facilitation practices and methods that support learner engagement and progress
   • Use or access support mechanisms to address any technological challenges or issues
   • Provide opportunities for interaction, collaboration, feedback, and practice in the online learning experience
4. Support online learning
   • Review and document learner participation and progress according to delivery plan and organisational processes, policies and procedures
   • Provide input, support and guidance relating to online learning environment as required to meet learner needs and ensure a safe and inclusive environment
   • Maintain, store and secure learner records according to organisational policies and procedures and regulatory requirements
5. Review online learning processes
   • Seek learner feedback on online learning experience and outcomes according to organisational procedures
   • Review own performance as an online learning facilitator and effectiveness of online facilitation, and record review outcomes
   • Discuss identified improvement opportunities and needs with required personnel, and action agreed changes according to organisational procedures

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

plan, organise and facilitate two synchronous sessions of online learning to a group of three or more learners; each session should:

be of at least 30 minutes duration

involve interaction between facilitator and learners, and between learners

use an electronic application that suits session objectives and learning outcomes

plan, organise and facilitate two different asynchronous activities for learners who form part of the above group.

In the course of the above, the candidate must ensure that:

online learning delivery plan is followed

learner support needs are identified and addressed as required, including technical and foundation skill needs

suitable electronic applications are used to communicate with and engage learners in the learning sessions and activities

online learning processes are reviewed to identify opportunities for improvement.

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Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

regulatory requirements relating to planning, organising and facilitating online learning

key features of delivery plan for online learning, including:

resources and activities that support and engage learners

logically sequenced learning content for synchronous and asynchronous delivery that meets learning objectives

strategies for managing learning activities, events and communication channels

strategies for ensuring continuity of, and maximising, learner progress

organisational policies and procedures, including:

ethical standards and codes of conduct that apply to online learning environment

security protocols

privacy and confidentiality requirements

procedures for reviewing effectiveness of online facilitation

procedures for using required technologies and tools, including those that:

minimise security risks

monitor authentication, academic integrity and confidentiality

monitor learner responses and progress during online activities

identify and respond to technical problems that arise during delivery

key features, functions, uses and strengths and weaknesses of synchronous and asynchronous technology in online learning described in the performance evidence, including:

learning management system (LMS) or communication channel

electronic applications that can be embedded or used during synchronous sessions to increase engagement

hardware and digital tools

practices and methods that promote safe and inclusive learning environments, including:

providing learners with information that gives clear and accessible introduction to online learning environment

establishing strategies and protocols for inclusive and respectful peer interaction and support

using appropriate and inclusive language and diverse resources and methods

facilitation practices, including indicators of:

learner engagement and interaction

safe and inclusive online learning environments

learning theories and principles that apply to online contexts with vocational learners

strategies and processes for identifying and organising required specialist support for learners, including support relating to:

foundation skills, including language, literacy, numeracy, digital and employment skills

technical needs, including software and hardware

structure and content of online learning resources and materials used in training sessions and activities described in the performance evidence

work health and safety (WHS) requirements relating to own role.

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